Return Policy

Effective Date: August 1,2025
Last Updated: Aug 20, 2025

At GoBuzzaar.com, operated by 1World Marketplace LLC (5506 Edson Ln, Rockville, MD 20852, USA), we want every customer to shop with confidence. While we aim to deliver fresh, high-quality products, we recognize that returns may sometimes be necessary. This policy outlines your rights, our obligations, and the process for handling returns, refunds, and cancellations.

1. General Return Eligibility

• Returns are accepted within 10 calendar days of delivery.
• Items must be unused, unopened, and in their original packaging.
• The following items cannot be returned for health and safety reasons:
  • Fresh produce, frozen foods, dairy, and other perishables.
  • Opened or used health, beauty, and personal care products.
  • Clearance and “Final Sale” items.

2. Damaged, Defective, or Incorrect Items

• If your order arrives damaged, defective, or incorrect, you must notify us within 48 hours of delivery at cs@gobuzzaar.com.
• We may request photos of the damaged product for quality control.
• Once verified, we will offer:
  • A full refund to the original payment method, OR
  • A replacement at no additional cost.

3. Non-Delivery or Missing Items

• If your order does not arrive within the stated delivery timeframe (5–11 business days) or contains missing items:
  • Contact customer support within 7 days of the expected delivery date.
  • We will investigate with our logistics partners and issue a refund or reshipment as appropriate.

4. Return Process

1. Log into your GoBuzzaar account.
2. Go to Orders → Request Return.
3. Provide details and photos (if applicable).
4. Our team will review and issue a Return Merchandise Authorization (RMA).
5. Ship the item(s) back using the provided return label, if eligible.

5. Refunds

• Refunds are processed within 5–7 business days after returned items are received and inspected.
• Refunds are credited to the original payment method (credit/debit card, PayPal, etc.).
• If you prefer, we may issue store credit or reward points for future purchases.

6. Return Shipping Costs

• Customers are responsible for return shipping costs unless:
  • The item is defective, damaged, or incorrect.
  • The return is due to an error by GoBuzzaar.
• For eligible returns, we provide a prepaid return label.

7. Order Cancellations

• Orders can be cancelled before they are shipped by contacting customer support.
• Once shipped, cancellations will follow the standard return process.

8. Refund Exceptions

• Refunds will not be issued for:
  • Returns received after the eligibility window.
  • Items returned without prior authorization (RMA).
  • Products not meeting return condition requirements.

9. Customer Responsibility

• Customers must ensure correct delivery address and contact details at checkout.
• We are not responsible for lost or delayed packages caused by incorrect information provided at the time of order.

10. Dispute Resolution

• In the event of disputes, we encourage customers to first contact us at cs@gobuzzaar.com.
• If unresolved, disputes will be governed under the laws of Maryland, USA, with jurisdiction in state or federal courts in Maryland.

11. Contact Us
For return inquiries or support, please contact:
cs@gobuzzaar.com
1World Marketplace LLC, 1451 Rockville Pike suite #201 Rockville, Maryland 20852. USA