At GoBuzzaar, your satisfaction is our priority. While we strive to ensure that every order arrives in perfect condition, we understand that sometimes returns may be necessary.

Unopened, Non-Perishable Items:
Returns are accepted within 5 calendar days of delivery for unopened, unused, and non-perishable products. Items must be in their original packaging and in resalable condition.

Perishable & Personal Care Products:
Due to health, safety, and hygiene concerns, perishable groceries, chilled/frozen items, and personal care products are non-returnable and non-refundable unless damaged or defective on arrival.

If you receive items that are broken, spilled, or otherwise damaged during shipping:

• Please contact us within 48 hours of delivery.
• Provide clear picture evidence of the damaged product(s) and the packaging.
• Once verified, we will issue a refund or replacement at no additional cost.

1. Approved refunds will be credited back to your original method of payment within 5–10 business days, depending on your bank or payment provider.
2. Partial refunds may be issued if only part of the order is affected.

1. Shipping charges (if applicable) are non-refundable.
2. GoBuzzaar reserves the right to decline a return request if products are opened, used, or outside the eligibility window.
3. For any issues, please reach out to our Customer Support Team at cs@gobuzzaar.com.

By shopping with GoBuzzaar, you can feel confident knowing your orders are handled with care, and any issues are resolved quickly and transparently.

Log in to your account → Orders → Request Return. If approved, we’ll issue a refund within 5–7 business days or send us an email on cs@gobuzzaar.com with order number and reasons for the return, our team will review and revert within 48 hours. 

Yes. If part of your order is unavailable or declined as a substitute, a partial refund will be issued.